eTrain: Social Media Nightmares & How to Protect Your Credit Union

If your staff uses company computers to access Facebook, MySpace, Twitter, or other social media sites, what steps should you take to protect your credit union, your employees, and, most importantly, your members from liability?

Social media sites have revolutionized our communications with each other, but they have also created HR nightmares for some companies. In spite of that, a recent survey conducted by EvalsRus.com found that 74% of financial institutions surveyed still did not have a satisfactory social media policy.

Even if you are among the top 20% that do have a social media policy, do your employees know about it? Have they been trained and tested on it? And are you sure they understand their social media responsibility to the credit union?

In this program credit union authority Rory Rowland will show you how to avoid the risk of being unprepared. You’ll learn how to:

• Develop a social media policy – the regulators will be looking for one on their next visit
• Create an employee agreement – what it is and how it can protect you and your employees
• Safely and easily track employees on social media sites
• Select those designated “social media official communicators” – ignore this idea at your own peril!
• Protect the credit union’s reputation with a five-step social media protection plan
• Conduct employee training for social media
• Test the employees’ understanding of your social media policy and what to avoid

You’ll also receive a FREE social media white paper reinforcing the important steps to follow in protecting your credit union’s reputation, members, and employees.

Who Should Attend?

• Human Resources
• CEO
• Operations
• Compliance
• Security

About the presenter, Rory Rowland:
With his easy and fun manner, Rory Rowland is one of the highest rated speakers at national and state credit union conventions all over the US. After serving as president of two credit unions and earning his CCUE, Rory began using his communication skills and his specialized background in credit unions to help others in the movement to become more effective and efficient. 

Rory uses his experience and knowledge to help credit unions set up effective policies on social media. He will give you practical, proven methods to improve your credit union’s operations, guiding you to focus on your credit union’s overall goals and “big picture”.

Special pricing for this webinar!

$169   $129 League members LIVE
$169   $129 League members ARCHIVE
$288   $219 League members LIVE and ARCHIVE
$299   $219 Non-League members LIVE
$299   $219 Non-League members ARCHIVE
$548   $384 Non-League members LIVE and ARCHIVE

Don't miss a minute of the exciting eTrain webinar series! For more information about upcoming programs, please email your questions to eTrain@ccul.org or call 800.472.1702 and select option 2.

Financial Assistance: Credit unions in need of financial assistance in order to participate are encouraged to check with their state league for scholarship opportunities.

Cancellation Policy: Cancellations must be made at least two (2) days prior to the seminar date to be eligible for a refund. No refund will be granted for cancellations received less than two days before the seminar. Replacements are always welcome to attend.

Approximately two days before the webinar, we will e-mail you instructions on how to participate, including the eTrain program's link.

eTrain webinars are a convenient and cost effective way of bringing quality education to your credit union, using your Internet connection. All you need to attend is:

• Microsoft® Windows® XP Professional or Home Edition with Service Pact 2 or Windows Vista®
• Internet Explorer 6 or 7 or Mozilla Firefox 1.05.04
• Adobe® Flash® Player 8 or 9
• Broadband connection
• A separate telephone line for audio
• Cookies enabled in your web browser
  Live: This plug-in will automatically install when you perform your trial connection prior to the day of the webinar.
  Archive: You do not need to dial in for audio with an archived version. Instead, audio is embedded within the archive making it necessary to view this event with a computer that is equipped with speakers.